Frequently Asked Questions

We need 1-2 days to process the orders

Then 5-10 days to deliver it to you.

Our products are shipped separately depending on your order. For example, if your order contains items from two different warehouses, two deliveries will be made. The rest of the order will arrive shortly.

We're sorry to hear that. Simply send us an image of the damaged item to the email address zaylurejewels@gmail.com, and we'll send you a similar replacement as soon as possible.

We apologize for the delay. Sometimes international shipping can take longer than expected due to customs clearance. However, you can track your order at any time and see where it is. If you still need help tracking your package or would like more information, you can contact us via email at zaylurejewels@gmail.com